Shipping Policy

Contact Information:

Email: info@orrartoflighting.com
Phone: +91 8485853853
Thank you for shopping with Raj LED lights ! We are committed to providing you with a seamless shopping experience and ensuring that your orders are delivered promptly and securely. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website, orrartoflighting.com

1.) Order Processing:

All orders are typically processed within 7 business days after payment confirmation, excluding weekends and holidays.
You will receive an order confirmation email once your order has been successfully placed.

2. Shipping Methods:

We offer several shipping options during the checkout process, including standard, expedited, and overnight shipping (where available).
The estimated delivery time and cost for each shipping method will be provided during checkout.

3. Shipping Destinations:

We currently offer shipping within India. If your country/region is not listed, please contact us for further assistance.

4. Shipping Charges:

Shipping charges are calculated based on the shipping method selected and the destination of the package.
Any applicable taxes, customs duties, or import fees are the responsibility of the customer and may be charged upon delivery.

5. Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
You can use this tracking information to monitor the progress of your package as it makes its way to you.

6. Delivery Timeframes:

Estimated delivery timeframes depend on the selected shipping method and the destination.
While we strive to meet the estimated delivery dates, please note that these are not guaranteed and may be affected by factors beyond our control, such as weather, customs clearance, or carrier delays.

7. Order Status and Updates:

You can check the status of your order by logging into your account on our website.
We will also send you email updates regarding your order’s status, including when it has been shipped and when it is out for delivery.

8. Incorrect Address/Undeliverable Packages:

It is important to provide accurate shipping information during checkout. We cannot be held responsible for undeliverable packages due to incorrect addresses provided by customers.
If a package is returned to us as undeliverable, we will attempt to contact you to arrange for re-shipment. Additional shipping charges may apply.

9. Damaged or Missing Items:

If your order arrives with damaged or missing items, please contact us within 7 days of receiving the package. We will work with you to resolve the issue and ensure your satisfaction.

Contact Us:

If you have any questions or concerns about our Shipping Policy, please feel free to contact us at info@orrartoflighting.com or call us at +91 8485853853
Please review our Shipping Policy carefully before placing an order. By making a purchase on orrartoflighting.com , you acknowledge and agree to comply with the terms and conditions outlined in this policy.